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Shipping information Rugsville.com
We ship packages with FedEx ground service. Shipping to the contiguous United States & Canada is FREE for all items. Buyer is responsible for all custom duties and taxes for all canadian shipment. We do not ship to the Caribbean Islands. Orders typically take 2 to 5 days to be processed before they are shipped. Tracking numbers will be sent via email for more accurate delivery times. Additionally, we do not ship to APO or PO boxes.
Orders typically take 2 to 5 business days to be processed before they are shipped. Once the item has shipped it may take FedEx 2 to 7 business days for delivery. Tracking numbers will be provided for more accurate delivery times.
Braided and custom-made products may take 2 to 3 weeks for delivery.
We are unable to schedule delivery for an exact date or time, or call prior to item delivery. If you are unavailable to accept your package, the shipping courier may leave the package at the residence or leave a note.
Oversized items that are too large or heavy to ship with ground couriers will be shipped via LTL trucking. These orders may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment. Items will be delivered curb side of the address and it is up to the customer to carry the items to its final destination.
Orders shipped to Canada cannot be returned for the time being.